Local files and settings
Delete documents, PDFs, images, cleanup results, settings, and other local materials through the product or device. Clear product storage or uninstall where appropriate, and manage device backups separately.
Authenticator recovery
Delete local entries only after confirming you have recovery codes or another method. TAO cannot recreate a third party’s authentication secret after removal.
Remote recognition media
Uploaded recognition photos and corresponding results are automatically deleted no later than two weeks after the last related processing activity. This covers the server/API/OpenRouter recognition path, not independent provider logs governed by their policies.
Company support records
Email [email protected] from the support address used. State the approximate date, App context, and request. Do not send authentication secrets or unnecessary images.
Stores and providers
Use app-store controls for purchases, trials, subscriptions, refunds, and store accounts. Use the privacy routes of OpenRouter, Firebase, Google Analytics, Google Ads, reCAPTCHA, SupportBox, or OLYMPIC s.r.o. for data they control independently.
Request and verification
- State the privacy right requested.
- Give the support email, approximate date, and platform.
- Identify the relevant country or region if needed.
- Avoid passwords and unnecessary identity documents.
We may verify control of the email or an authorized agent’s authority.
Timing and lawful exceptions
We respond within applicable legal periods. Limited records may remain for security, fraud prevention, accounting, legal claims, or compliance. Protected backups may remain inaccessible until overwritten.
Result and appeal
We will explain the action taken or lawful reason for a limitation. Where law provides an appeal, our response will describe it; you may also contact a competent privacy authority.
Contact and related policies
Questions go to [email protected]. See the Privacy Policy for processing details and the Terms of Service for product conditions.